In this episode of Coffee Chat with the Crew, we dive into the inspiring journey of Wesley Hattingh, RemotePass’s UAE Country Manager and Sales Manager. Learn what motivated him to join RemotePass, how his role has reshaped his views on sales and leadership, and the management style that drives meaningful results.

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What motivated you to join RemotePass, and how has your experience here shaped your perspective on sales and leadership?

I joined RemotePass because of my personal experience in trying to build localized payroll solutions in South Africa, where I saw first-hand the challenges businesses face in managing global teams. The opportunity to be part of a company that is so aligned with my passion for remote work and my belief in the power of accessible financial services for everyone was a natural fit.

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At RemotePass, my perspective on sales and leadership has evolved significantly. I’ve come to value a management style that focuses on leading with care and considering the larger impact on both the business and the people we serve. It's about creating lasting value and providing access to proper income for individuals, no matter where they are in the world. This experience has reinforced my commitment to building solutions that make a difference and drive positive change for companies and their employees alike.

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What does a typical day look like for you as the UAE Country Manager and Sales Manager?

As the UAE Country Manager and Sales Manager, a typical day is a mix of activities that keep me connected to the team and market. My day usually starts with team sales calls, where we align on goals, share strategies, and work together to stay motivated. A large part of my day is spent prospecting new opportunities, whether that’s through direct outreach, networking events, or reviewing data to understand market trends.

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I also dedicate time to demo calls with potential clients, where I showcase the value of RemotePass and help close new accounts. Building and maintaining a strong pipeline is crucial, so I constantly assess our progress and adjust strategies to stay on track. Throughout the day, I keep an eye on the market to stay ahead of competitors and ensure we’re meeting the evolving needs of our clients.

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Networking is also a key part of my role. I attend events and connect with other leaders in the industry, which helps us foster new partnerships and stay connected to the wider business ecosystem.

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How would you describe the culture at RemotePass, and what’s one company value that resonates most with you?

The culture at RemotePass is built on trust and collaboration, with a deep emphasis on adding value to everything we do. We work in an environment where everyone feels empowered to contribute, and transparency is at the core of our operations. Whether it’s internal communication or client interactions, trust is foundational to our success. We believe in valuing each individual’s input, which fosters a culture of growth, innovation, and support.

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What role does the sales team play in advancing RemotePass’s mission, and how do you encourage collaboration across departments?

At RemotePass, the sales team plays a central role in advancing our mission by bringing our services to the right clients, helping them improve their global workforce operations.

Cross-departmental alignment is actively encouraged, and I’ve seen firsthand how marketing and sales work together seamlessly toward a common goal. This collaboration allows us to stay aligned on strategy, messaging, and targeting, which ultimately leads to greater success for both the team and the company as a whole.

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What’s a little-known fact about yourself that your colleagues might find surprising?

A little-known fact about me is that on challenging days, I actually turn to Josh Groban and classical music to help me focus and relax. It’s a bit of a surprise to most people who know me for my fast-paced work style, but I find that music like that really helps me reset and recharge, especially when the day gets tough.

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What do you think sets RemotePass apart from other companies offering similar services?

What really sets RemotePass apart is how we simplify everything for our clients. We’re not just offering one service. We’ve combined EOR, contractor management, payroll, and expense management all into one platform. This means businesses don’t have to juggle multiple providers and can keep everything under one roof. It’s a real time-saver and makes managing remote teams much smoother.

What I love most about RemotePass is that we truly understand the challenges companies face when managing international teams, especially in the UAE. We’re not just about ticking boxes. Instead, we tailor our solutions to fit each client’s needs. On top of that, our local expertise and strong support make us stand out, especially when compared to others in the market.

Interested in joining RemotePass? Check out our vacancies.